Question 1

What fabrics does Ekohum use?

Accepted Answer

Ekohum uses natural, breathable fabrics — primarily cotton, mulmul (muslin), kota doria, silk, and modal. Each fabric is chosen for how it actually feels to wear: lightweight for summer, comfortable through long days, and honest about what it is. You will always find the fabric content clearly stated on each product page.

Question 2

What is mulmul and why is it good for ethnic wear?

Accepted Answer

Mulmul (also called muslin) is a loosely woven cotton fabric — one of India's oldest textiles. Its loose weave allows maximum airflow, making it significantly cooler than tightly woven cotton. A mulmul kurta set feels like wearing almost nothing in the heat, while still looking polished. It's especially good for festive wear in summer because it drapes beautifully in festive colours without trapping heat.

Question 3

How do I wash a cotton or mulmul kurta set?

Accepted Answer

Machine wash on a gentle cycle in cold water, or hand wash. Use a mild detergent. Wash dark or bright colours separately for the first two washes — natural dyes can bleed slightly. Dry in shade (not direct sun, which can fade natural dyes). Iron on medium heat while slightly damp. Do not bleach. With this care, cotton and mulmul pieces hold their shape and colour for years.

Question 4

How do I care for gota work or embroidered pieces?

Accepted Answer

Dry clean is recommended for heavily embroidered or gota work pieces. For lighter embellishment, gentle hand wash in cold water is usually safe — avoid wringing or twisting, which can distort embroidery and loosen stitches. Do not machine wash. Store flat or rolled (not folded across embellished areas). Iron on the reverse side only, on low heat — never directly on embroidery or gota.

Question 5

How do I care for block-printed cotton?

Accepted Answer

Wash in cold water on a gentle cycle or by hand. Wash separately for the first two washes as natural dyes can bleed slightly. Dry in shade. Iron on medium heat while damp. Avoid bleach and harsh detergents. Natural block-print dyes soften beautifully over time — the slight colour evolution with washing is normal and expected, not a defect.

Question 6

Does Ekohum use synthetic fabrics?

Accepted Answer

We avoid synthetic blends wherever possible. Our core range is cotton, mulmul, kota doria, and silk — all natural fibres. Where we use modal (a semi-synthetic fabric derived from beech wood), we'll say so clearly. If you're sensitive to synthetics, check the fabric content on the product page before ordering.

Question 7

How do Ekohum sizes run?

Accepted Answer

Ekohum pieces are cut in a comfort fit — slightly relaxed through the body rather than close-fitting. If you're between sizes, we generally recommend sizing up for the most comfortable wear. Each product page on ekohum.com includes a size chart with chest, waist, and hip measurements — always check this before ordering as sizing can vary slightly by silhouette and fabric.

Question 8

How do I find my size?

Accepted Answer

Measure your chest, waist, and hips (the fullest point) with a soft tape measure. Compare against the size chart on the product page at ekohum.com. If your measurements fall between two sizes, choose the larger — Ekohum's comfort fit construction means a slightly larger size will feel relaxed and intentional rather than loose.

Question 9

Do dupatta sets include a dupatta in my size?

Accepted Answer

Dupattas are one-size pieces — they're not sized to the wearer. When a set is listed as a 'kurta pant dupatta set' or '3-piece set', the dupatta is included as a standard dimension piece. Only the kurta and bottom are sized. Check the product page listing to confirm what's included.

Question 10

What if the fit isn't right when it arrives?

Accepted Answer

Ekohum offers size exchanges so you can swap a piece for a better-fitting size. Visit ekohum.com for the current exchange policy and process, or contact the team directly on WhatsApp at +91 63770 12120 or email team@ekohum.com. Most fit issues can be resolved with a size exchange.

Question 11

Where can I buy Ekohum clothes?

Accepted Answer

All Ekohum products are available at ekohum.com — the official Shopify store. ekohum.in (this site) is the brand and editorial hub; it doesn't process orders directly. Every article and product feature on this site links through to the relevant product page on ekohum.com.

Question 12

Do you offer cash on delivery (COD)?

Accepted Answer

Yes — Ekohum offers cash on delivery across India. You can select COD at checkout on ekohum.com. Prepaid orders (card, UPI, net banking) typically ship faster.

Question 13

How long does delivery take?

Accepted Answer

Delivery times vary by destination. For domestic orders, you'll receive a tracking link by SMS/email once your order is dispatched. For international orders, delivery times depend on the destination country and shipping method selected at checkout. For the most current estimates, check the shipping information at checkout on ekohum.com.

Question 14

Can I exchange a piece?

Accepted Answer

Ekohum offers size exchanges — swap a piece for a different size if the fit isn’t right. Visit ekohum.com for the full exchange policy, or contact the team on WhatsApp (+91 63770 12120) or email (team@ekohum.com) with your order number. Pieces must be unworn, unwashed, and with tags intact. Sale items may have different conditions — check the product page.

Question 15

Do you ship internationally?

Accepted Answer

Yes — Ekohum ships worldwide. International orders can be placed directly at ekohum.com. For any questions about your destination or shipping costs, contact team@ekohum.com.

Question 16

Who makes Ekohum clothes?

Accepted Answer

Every Ekohum garment is handcrafted by artisans in Jaipur and Rajasthan — block printers in Bagru, gota work artisans in Jaipur's old city, chikankari embroiderers, and kota doria weavers in Kota. We work with named artisans (Ramesh Kumar, Sunita Devi, Meena Bai, Govind Lal) directly rather than through anonymous factories. You can read their stories on the Artisans page.

Question 17

What is the difference between ekohum.in and ekohum.com?

Accepted Answer

ekohum.in is the brand hub — artisan profiles, styling guides, fabric explainers, and the full story behind the label. It doesn't sell directly. ekohum.com is the Shopify store — products, prices, sizing, checkout. Both belong to the same brand; they're just built to do different jobs.

Question 18

What does "slow fashion" mean for Ekohum?

Accepted Answer

Slow fashion means we make fewer pieces, properly, with skilled artisans paid fairly — instead of producing high volumes cheaply and quickly. In practice: small production batches, natural fabrics, handcraft techniques (block printing, embroidery, handloom weaving), direct artisan relationships, and honest pricing that reflects the actual cost of making something well. We'd rather make less and make it right.

Question 19

Are Ekohum pieces hand-made?

Accepted Answer

Yes — every Ekohum piece involves handwork at one or more stages: hand-block printing, hand embroidery (gota, chikankari, aari), or handloom weaving. No piece is entirely machine-produced. This is also why slight variations exist between pieces — the irregularity is proof of the human hand, not a defect.

Question 20

How can I contact Ekohum?

Accepted Answer

WhatsApp: +91 63770 12120 (fastest response). Email: team@ekohum.com. Instagram: @ekohum.india. The team typically responds within one business day.

Frequently asked
questions

Fabrics & care

Sizing & fit

Ordering & shipping

Brand & craft

Frequently asked questions

Fabrics & care

Sizing & fit

Ordering & shipping

Brand & craft

Frequently asked
questions